Payment Policy

This Payment Policy page outlines the payment and billing practices for Mason Mode.

1. Accepted Payment Methods

At Mason Mode, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

- Credit & Debit Cards: Visa, MasterCard, American Express.

- Shop Pay

- Apple Pay & Google Pay

- Bank Transfers (for bulk orders - contact us for details)

All payments are processed in British Pound (GBP £).

2. Payment Processing

- Payments must be completed at the time of purchase.

- Orders will not be processed or shipped until full payment has been received.

- If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

- All prices listed on Mason Mode are in British Pound (GBP £).

- Prices are subject to change without notice.

- Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

- Mason Mode uses SSL encryption and trusted payment gateways to ensure your transactions are secure.

- We do not store your credit card or payment details.

5. Refunds & Chargebacks

- Refunds are processed according to our Refund & Return Policy.

- Unauthorized chargebacks will be disputed.- If you experience any issues, please contact us first at hello@masonmode.com

6. Fraud Prevention

- Mason Mode reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

- Additional identity verification may be requested for high-value transactions.

7. Contact Information

Website name: Mason Mode

Address: 553A Wilbraham Rd, Chorlton-cum-Hardy, Manchester M21 0AE, United Kingdom

Email: hello@masonmode.com

Phone number: +44 7478 035911

Customer Service: Monday to Friday, 10:00 AM – 8:00 PM (BST)

Response Time: We typically respond within 24 hours.

We are committed to providing reliable customer support and a smooth shopping experience.